New sign-ups are temporarily unavailable
Incident Report for CockroachDB Cloud
Resolved
This incident has been resolved.
Posted Sep 28, 2022 - 21:39 UTC
Monitoring
The AWS us-west-2 outage is resolving, and we are seeing reduced error rates.
Posted Sep 28, 2022 - 21:07 UTC
Update
In our investigation, we found that the Cloud Console billing page is also unavailable. We believe all billing features will be unavailable until the AWS outage is resolved.
Posted Sep 28, 2022 - 19:23 UTC
Update
As the AWS us-west-2 outage continues, we are investigating a workaround to re-enable sign-ups.
Posted Sep 28, 2022 - 19:18 UTC
Identified
Due to an AWS outage in us-west-2, new customers cannot sign up for CockroachDB Cloud.
Posted Sep 28, 2022 - 18:10 UTC
This incident affected: CockroachDB Cloud Console.